Store Policy
Customer Care
At ALPConnect, your satisfaction is our top priority. We’re committed to providing outstanding customer care and a seamless shopping experience from start to finish. Whether you have questions about an order, need sizing assistance, or want to know more about a product, our friendly support team is here to help.
📩 You can reach us via email at support@alpconnect.com
📞 Or message us on our social platforms for quick help!
We aim to respond to all inquiries within 24–48 business hours. For returns, exchanges, or order tracking, please refer to our Help Center or reach out directly. We want every purchase you make with us to be a confident one.
Privacy & Safety
At ALPConnect, we respect and protect your personal information. All transactions on our site are secured through trusted third-party payment processors, ensuring your banking data is encrypted and never stored on our servers.
We only collect essential information needed to process your order and enhance your shopping experience. You’ll only be contacted regarding your order, exclusive offers, or updates — and only if you’ve opted in.
Your privacy matters to us. We never share your data with outside parties without your consent. Shop with peace of mind knowing your information is safe and secure.
Wholesale Inquiries
Interested in stocking ALPConnect products in your boutique or online store? We’d love to work with you!
Our wholesale program is designed for retailers who want to offer high-quality, stylish apparel with a loyal following. We offer competitive wholesale pricing, flexible minimums, and reliable shipping across the U.S. and beyond.
To get started, email us at wholesale@alpconnect.com with your store name, website, location, and a brief intro. A team member will follow up within 2–3 business days to explore the opportunity.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments